Callexa ikusiza ukuthi ulinganise ukwaneliseka kwekhasimende, unikeze inkampani yakho ukufinyelela olwazini oludingekayo ukuze ubikezele izidingo zamakhasimende futhi usabele ngokufanele. Lokhu kuzothuthukisa ubudlelwano bamakhasimende futhi kwandise ikhwalithi nenani lezincomo.
Kusetshenziswa inhlolovo yesimanje, ngokuchofoza oku-1 okusekelwe ku-Net Promoter® Score(NPS), Callexa ikala ukuzimisela kwamakhasimende ukukuncoma kubangani bawo noma ozakwabo. Ngokwenza kanjalo, ikhasimende lakho libeka ukwethembeka kwalo emgqeni, okuholela emiphumeleni enembe kakhulu kunokulinganisa okulula kwenkanyezi.
Isifanekiso sabo senhlolovo esenziwe ngendlela oyifisayo silungiselelwe ukuthunyelwa kwama-imeyili futhi siyahambisana namaklayenti amaningi e-imeyili, izinsiza ze-webmail noma iziphequluli zewebhu. Ivumelanise nezidingo zakho ngamabhulokhi wombhalo wangokwezifiso, imibala kanye nelogo yenkampani yakho. Akukho scripting eyisicefe - okubonayo yilokho okutholayo. Futhi, ungakwazi ukwengeza imibuzo yokulandelela ozikhethela yona kanye nezilinganiso zomaka ukuze uthole impendulo enemininingwane eyengeziwe.
Ake Callexa hlola ngokuzenzakalelayo amakhasimende akho. Ideshibhodi ehlelwe kahle ikugcina unolwazi mayelana nayo yonke impendulo engenayo ukuze ikusize uhlole ikhwalithi yesevisi yakho.
I-Net Promoter® kanye I-NPS® yizimpawu zokuthengisa ezibhalisiwe futhi I-Net Promoter Score kanye ne-Net Promoter System izimpawu zokuthengisa ze-Bain & Company, Satmetrix Systems kanye noFred Reichheld.