Ulwazi lungamandla futhi ukukwazi ukulisebenzisa ngempumelelo kubalulekile kuwo wonke amabhizinisi. Nokho, izisebenzi zolwazi zichitha amahora nsuku zonke zisesha futhi zihlanganisa ulwazi. Ngisho nalapho, ngokuvamile bangahluleka ukuthola ukwaziswa abakudingayo.
Ukuntuleka kwezinqubo zokwabelana ngolwazi kungabiza kakhulu. Ucwaningo lwe-IDC luveze ukuthi izinkampani ze-Fortune 500 zazikhona ukulahlekelwa imali elinganiselwa ezigidini eziyizinkulungwane ezingu-31.5 zamaRandi ngonyaka ngemikhuba emibi yokwabelana.
Uma izinkampani zidonsa kanzima ukuthola ulwazi eziludingayo kuba nomthelela omubi kakhulu ekukhiqizeni. Ngakho-ke, ulivala kanjani igebe lolwazi futhi uthuthukise izinqubo zokwabelana? Yilapho i-Knowledge Management System (KMS) ingena khona.