isu le-omnichannel

Intuthuko yakamuva kwezobuchwepheshe ibeke esimweni abathengi ukuthi manje balindele ukukwazi ukusesha imikhiqizo ku-inthanethi, balande izaphulelo ezikhethekile kumadivayisi abo eselula, bathengele mathupha futhi babelane ngemininingwane emayelana nokuthenga kwabo ezinkundleni zokuxhumana. Umqondo wokuzizwisa kwesiteshi se-omni kuyindlela ewuketshezi yokufaka uphawu eqinisekisa ukuthi wonke amakhasimende athola ulwazi olungenazihibe kungakhathaliseki ukuthi...